Welcome to https://itpremiumbulgaria.com/ (referred to as the "Site").

By accessing, browsing, or utilizing any aspect of this Site, you hereby acknowledge, without reservation or exception, that you have perused, comprehended, and assent to abide by the terms and stipulations outlined in this legal notice. Should you disagree with any or all the terms detailed below, we kindly request that you refrain from accessing or using this Site. IT Premium Services (referred to as “ITPS”) retains the right to amend these terms at any juncture by updating the Site without prior notice. We urge you to revisit these terms each time you engage with the Site, as your continued use of the Site following the posting of modifications will signify your acquiescence to these alterations.

Inaccuracy Disclaimer

While ITPS strives to ensure the accuracy and reliability of the information provided within our services, we acknowledge the possibility of occasional inaccuracies or errors. ITPS does not guarantee the completeness, reliability, or suitability of the information and services offered. Clients are encouraged to verify any critical information and details before making decisions based on the information provided by ITPS.

The company reserves the right to modify, update, or remove any information, services, or features without prior notice. ITPS shall not be liable for any direct or indirect damages or losses arising from the use of our services or information. Customers are advised to seek professional advice and conduct due diligence to assess the suitability and accuracy of the services offered by ITPS.


Orders: Acceptance, Quantities, Pricing, Payment, Risk Of Loss, And Returns

Acceptance of Orders: All orders placed with ITPS are subject to acceptance and confirmation by ITPS. We reserve the right to decline any order for any reason.

Quantities: ITPS reserves the right to limit the quantity of items ordered and to refuse service to any customer without prior notice.

Pricing: Pricing for all services is as set forth by ITPS and is subject to change without notice. Any promotional pricing or discounts are subject to availability and may be discontinued at any time.

Payment: Payment for services must be made in the currency specified by ITPS and in accordance with the payment terms agreed upon. ITPS retains the right to suspend or terminate services for non-payment.

Risk of Loss: The risk of loss and title for all services passes to the customer upon delivery of the services to the carrier.

Returns: All service-related returns and refunds are subject to the ITPS Returns Policy.


Credit Cards Payments

Acceptance of Credit Cards: ITPS accepts major credit cards as a form of payment for the services rendered. By providing your credit card information, you authorize ITPS to charge your credit card for the total amount of the purchase.

Authorization and Verification: All credit card transactions are subject to verification and approval by the card-issuing bank. ITPS reserves the right to reject any credit card transaction for any reason.

Charges and Billing: All charges will be processed in the currency specified by ITPS at the time of purchase. The customer is responsible for all charges incurred, including any applicable taxes and fees.

Security: ITPS employs industry-standard security measures to protect the confidentiality of your credit card information. However, ITPS shall not be liable for any unauthorized access or use of your credit card information.

Refunds: Refunds for credit card payments are subject to the ITPS Refund Policy.


Copyright

Ownership: The content, design, and intellectual property displayed on the ITPS website are the sole property of ITPS, protected by copyright and other intellectual property rights.

Restrictions: All content provided on the ITPS website, including but not limited to text, graphics, logos, images, its services, and software, is the exclusive property of ITPS. Any use, reproduction, or distribution of the content without prior written authorization from ITPS is strictly prohibited.

Third-Party Content: ITPS respects the intellectual property rights of others. In the event that third-party content is used on the ITPS website, appropriate permissions and attributions will be duly sought and displayed.

Legal Action: ITPS reserves the right to take legal action against any individual or entity found to be in violation of the copyright and intellectual property rights pertaining to the content displayed on the ITPS website.


Cancellation and Refund Policy

This Cancellation and Refund Policy serves to establish transparent guidelines and procedures for the cancellation and refund process for services provided by ITPS.

ITPS endeavors to provide exceptional services to all clients. In the event that a client wishes to cancel an order or service, the following terms apply:


Cancellation Policy:

Clients may request cancellation of services within 30 business days before order delivery. Requests for cancellation must be submitted in writing to ITPS for consideration.

For long-term service contracts, clients may be subject to a cancellation fee as outlined in the respective service agreement.


Refund Policy:

Refunds for canceled services will be processed within 30 business days from the date of cancellation.

Any fees or charges incurred by ITPS during the provision of the service will be deducted from the refund amount.


Service-Specific Refunds:

In the case of dissatisfaction with the quality of the service provided, clients are required to submit a detailed report outlining the reasons for dissatisfaction within 7 days of service delivery.

ITPS will conduct a thorough investigation and, if the claim is found to be valid, a partial or full refund may be issued as per the terms and conditions of the service agreement. ITPS retains the prerogative to allocate the necessary duration for conducting a thorough and comprehensive investigation.


Policy Modifications:

ITPS retains the right to modify this Cancellation and Refund Policy without prior notice. Clients are encouraged to review this policy regularly for any updates or changes.


Return Policy

At ITPS, we prioritize customer satisfaction and aim to provide a seamless and reliable experience. This Return Policy is designed to ensure transparency and a smooth process for clients seeking returns for services provided by ITPS. Please review our return policy as outlined below:


Service-Specific Returns:

Clients may request returns for specific services within 7 days of the service delivery date. Requests for returns must be submitted in writing to ITPS, detailing the reasons for the return.


Eligibility:

Returns are applicable only for services that do not meet the specifications or standards agreed upon in the service agreement.

Returns will be processed solely for valid claims after thorough verification by the ITPS team.


Exclusions:

Customized or tailored services are exempt from the standard return policy and will be subject to specific terms as agreed upon in the service contract.


Policy Modifications:

ITPS retains the right to modify this Return Policy without prior notice. Clients are encouraged to review this policy regularly for any updates or changes.


Security Policy

At ITPS, we prioritize the security and confidentiality of our clients' data and information. Please review our Security Policy outlined below:


Data Protection:

ITPS employs stringent data protection measures to safeguard all client information and data collected during the provision of services. We adhere to industry-standard protocols to prevent unauthorized access, disclosure, or alteration of data.


Infrastructure Security:

Our infrastructure is equipped with security systems to protect against potential threats such as malware, hacking, and unauthorized access. Regular security audits and updates are conducted to ensure the highest level of protection.


Confidentiality:

ITPS maintains strict confidentiality regarding all client interactions, contracts, and service-related information. We uphold the highest ethical standards to ensure that all client data remains confidential and secure.


Compliance with Regulations:

ITPS complies with all relevant data protection and privacy regulations to ensure that client data is handled in accordance with the law. We stay updated on any changes in regulations and adapt our security measures accordingly.


Incident Response Plan:

ITPS has a comprehensive incident response plan in place to address any security breaches or incidents. This plan includes different procedures to minimize the impact on our clients and their data.


Cookies Disclaimer

ITPS uses cookies to enhance user experience and provide personalized services. By using our website, you agree to the use of cookies. You may modify your browser settings to disable cookies, although this may affect certain functionalities of the site.

This Security Policy reflect our commitment to maintaining a secure and confidential environment for all our clients and their data at ITPS.

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